We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. Personal data is only collected and processed on this website to the extent necessary. The following statement provides an overview of how we ensure this protection and what type of data is collected for what purpose.
The responsible body within the meaning of data protection legislation is:
MBT Climate
c/o Kermi GmbH
Pankofen-Bahnhof 1
94447 Plattling
Germany
Legally required data protection officer:
Kermi GmbH
Data protection officer
Pankofen-Bahnhof 1
94447 Plattling
Email: datenschutz@kermi.de
www.kermi.com
If you have any questions or suggestions regarding data protection, please contact our data protection officer directly.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. In your case, this could be your name, your email address, or your telephone number, for example.
Children (up to the age of 18) should not transmit any personal data to us without the consent of their parents or guardian. We encourage all parents and guardians to instruct their children in the safe and responsible use of personal data on the Internet. In any case, we will not knowingly collect personal data from children or use it in any way or disclose it to third parties.
a) When visiting our website
When you visit our website, we process data that your browser automatically transmits to us. This data includes your IP address, the time of the server request, browser type and browser version, operating system used, referrer URL, and host name of the accessing computer. We only process personal data about the use of our website to the extent necessary to enable the user to use the service.
This data is collected and processed for internal statistical purposes. The basis for data processing is the processing of data for the fulfillment of a contract or pre-contractual measures. Another basis for data processing is our legitimate interest in processing the data to ensure the stability and security of the website.
Cookies
We use cookies to provide our website technically, to make it user-friendly and—if you have consented—to analyze and optimize our web offering. Cookies are small text files that are stored on your device and do not cause any damage.
We distinguish between the following types of cookies:
The legal basis for the use of “session cookies” and necessary cookies is our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The legal basis for the use of functional and marketing cookies is your consent pursuant to Art. 6 (1) (a) GDPR.
If you wish to block cookies, you can also change your browser settings accordingly. Here you will find instructions on how to set cookies in the most important browsers:
Blocking cookies means that no information about your device or surfing behavior is stored when you visit our website. Blocking cookies will affect the functionality of our website. This may mean that you will not be able to use all the functions and services we offer.
b) Sending an email
When you send us an email, the data you voluntarily provide (e.g., title, first name, last name, telephone number, company name) will only be used for correspondence with you. Otherwise, we would explicitly point this out to you and ask for your consent.
As communication by email does not use a secure data connection, please refrain from sending confidential information in this way. Contacts are stored in the inboxes of the respective email addresses. MBT Climate's email infrastructure is hosted in Germany.
Your personal data is processed on the basis of your consent. You can revoke this consent at any time. To do so, simply send an informal email to info@mbtclimate.com. The legality of the data processing operations carried out up to the point of revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Statutory retention periods remain unaffected.
We would like to tailor the content of our website as precisely as possible to your interests and thus improve our offering for you. We use various web analysis services for the purpose of this needs-based design and ongoing optimization of our website.
Google Tag Manager
This website uses the “Google Tag Manager” service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”).
Google Tag Manager serves as a technical platform for centrally managing, controlling, and linking scripts and tracking services to conditions.
The service is used solely for the technical control of other tools and does not itself perform any user analyses. When the Tag Manager is loaded, your IP address is transmitted to Google for technical reasons. The Tag Manager does not process any other personal data.
Processing takes place exclusively if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. Google Tag Manager will not be used without this consent. You can revoke your consent at any time with future effect by deactivating the service in the “Cookie Consent Tool” provided.
We have a data processing agreement with the provider that ensures the protection of your data and prohibits unauthorized disclosure to third parties.
For transfers to the US, Google has joined the EU-US Data Privacy Framework, which guarantees compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
Further legal information:
https://business.safety.google/intl/de/privacy/
https://policies.google.com/privacy?hl=de&gl=de
Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), to analyze the use of our website.
When you visit the website, Google Analytics 4 collects certain information – provided you have given your consent – including your IP address, which is automatically anonymized or truncated. Google does not store the IP address permanently. The anonymized data is transferred to Google servers; transfer to Google LLC in the USA is possible.
Google processes the information on our behalf to evaluate the use of the website, compile reports, and provide other services related to web and internet usage. The truncated IP address is not merged with other Google data. The collected data is stored for 14 months and then deleted.
All processing described – in particular the setting of cookies – is only carried out with your express consent in accordance with Art. 6 (1) (a) GDPR. Google Analytics 4 will not be used without your consent. You can revoke your consent at any time via the “Cookie Consent Tool.”
We have concluded a data processing agreement with Google that ensures the protection of your data and prevents unauthorized disclosure.
Further legal information:
https://business.safety.google/intl/de/privacy/
https://policies.google.com/privacy?hl=de&gl=de
https://policies.google.com/technologies/partner-sites
Demographic characteristics
Google Analytics 4 offers a “demographic characteristics” feature to generate statistics on the age, gender, and interests of visitors. This is done by evaluating advertising and third-party information. The data is not personal and is deleted after 14 months.
User IDs
The “User IDs” feature enables cross-device analysis if you use an account on this website and log in on multiple devices. This requires your consent in accordance with Art. 6 (1) (a) GDPR.
Participation in the EU-US Data Privacy Framework also applies to data transfers to the USA.
We treat your personal data as confidential and only disclose it if you have consented to this, if we are legally obliged or entitled to do so, or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.
In addition, we disclose your personal data to third parties to the extent that this is necessary or appropriate in the context of using the website or for the possible provision of the services you have requested (including outside the website).
In doing so, we naturally comply with the legal regulations governing the disclosure of personal data to third parties. If we use processors to provide our services, we take appropriate legal precautions and technical and organizational measures to ensure that your data is protected in accordance with the relevant legal regulations.
If the level of data protection in a country where the data is processed does not comply with the applicable data protection regulations, we contractually ensure that the protection of your personal data complies with that of the EU/EEA at all times, for example by including the EU standard contractual clauses.
In the event of any data exchange within the group, we ensure that your data is protected by means of appropriate contracts and in compliance with the applicable data protection regulations.
We offer third-party services and/or content on our website. If you use such third-party services or if third-party content is displayed, communication data between you and the respective provider will be exchanged for technical reasons. We do not control the websites or the data protection practices of the third parties who manage these websites. Accordingly, this privacy policy does not apply to linked third-party sites or services.
The respective provider of the services or content may also collect additional data and process it for other purposes of their own. To the best of our knowledge, we have configured the services and content of providers who process data for their own purposes in such a way that either communication for purposes other than the display of the services or content on our website is blocked, or personal data is only collected if you have decided to use the respective service. However, as we have no control over data collected and processed by third parties, we are unable to provide binding information about the scope and purpose of such processing of your data by the respective third-party providers.
Website links
For your optimal information, our pages contain links to third-party websites. As these are websites of other providers, we have no influence whatsoever on their content, for which the respective provider is solely responsible. Accordingly, this privacy policy does not apply to the linked third-party websites.
Unless we have specified specific retention periods in this privacy policy, the following general rules apply:
Your data will generally be deleted as soon as it is no longer required for the intended purposes or if you revoke your consent or object to its use on the basis of legitimate interest. Beyond this point in time, storage will only take place if this is necessary in accordance with a legal provision to which we are subject (e.g., tax and commercial law provisions) or if data is required to establish, exercise, or defend legal claims.
We take technical and organizational security measures to protect your personal data against manipulation, loss, destruction, or access by unauthorized persons and to ensure the protection of your rights and compliance with the applicable data protection regulations.
The measures taken are intended to ensure the confidentiality and integrity of your data and to guarantee the availability and resilience of our systems and services when processing your data on a permanent basis. They are also intended to ensure the rapid restoration of the availability of your data and access to it in the event of a physical or technical incident.
Our data processing and security measures are continuously improved in line with technological developments.
We also take our own internal data protection very seriously. Our employees and the service providers we commission are obliged to maintain confidentiality and comply with data protection regulations. Furthermore, they are only granted access to personal data to the extent necessary.
Below, we outline your rights with regard to your personal data. Please note that data protection regulations and practices are subject to change. It is therefore advisable and necessary to keep yourself informed about changes in legal regulations and company practices.
Rights of access and correction
You can obtain information about your data stored by us at any time without giving reasons at info@mbtclimate.com. You also have the right to request the correction of your incorrect personal data and, if necessary, the completion of incomplete personal data in our systems.
Right to restriction of processing
You can request the restriction of the processing of your personal data via info@mbtclimate.com. If the processing of personal data concerning you has been restricted, this data may – apart from its storage – only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.
Right to erasure
You have the right to request via info@mbtclimate.com that your personal data be erased, e.g. if the data is no longer required for the purposes pursued. However, if we are obliged to retain your personal data due to legal or contractual retention obligations, we can therefore only restrict or block your personal data to the extent necessary in these cases.
Right to information
If you have asserted your right to rectification, erasure, or restriction of processing against us, you have the right to be informed via info@mbtclimate.com about the recipients to whom we have disclosed your personal data.
Right to data portability
You have the right to receive your personal data, which we process automatically on the basis of your consent or for the performance of a contract, in a structured, commonly used, and machine-readable format via info@mbtclimate.com, or to request the transfer of this data to a third party. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Right to object
You have the option to object to the collection and storage of data as described in the privacy policy. You can also revoke your consent to the collection and use of data at any time, without giving reasons, for the future at info@mbtclimate.com.
Right to lodge a complaint
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes applicable data protection laws.
This privacy policy may be subject to adjustments, for example due to changes in the law or changes in processing. We therefore ask you to read this page regularly.
Your trust is important to us. Therefore, we are always available to answer your questions regarding the processing of your personal data. If you have any questions that this privacy policy could not answer or if you would like more detailed information on a specific point, please contact us by email at info@mbtclimate.com.
As of January 2026